Monitoring - Customers should now be able to log into the Cyber Protect control panel but will be unable to see space usage statistics.
Sep 03, 2024 - 17:20 BST
Investigating - Some customers are experiencing 500 errors when attempting to log into the Cyber Protect control panel. Our engineers are aware of this issue and are working on it as a priority.
Aug 27, 2024 - 14:26 BST
Control Panels
Operational
90 days ago
98.99
% uptime
Today
Control Panel
Operational
90 days ago
97.98
% uptime
Today
CloudNX Control Panel
Operational
90 days ago
100.0
% uptime
Today
Email
Operational
90 days ago
99.99
% uptime
Today
Webmail Interface
Operational
90 days ago
99.98
% uptime
Today
Standard Email
Operational
90 days ago
100.0
% uptime
Today
Microsoft Exchange Email
Operational
90 days ago
99.98
% uptime
Today
Sending Mail
Operational
90 days ago
100.0
% uptime
Today
Receiving Mail
Operational
90 days ago
100.0
% uptime
Today
Mailbox Control Panel
Operational
90 days ago
100.0
% uptime
Today
Domains
Operational
90 days ago
100.0
% uptime
Today
Registries
?
Operational
90 days ago
100.0
% uptime
Today
DNS
Operational
90 days ago
100.0
% uptime
Today
SSL
Operational
90 days ago
100.0
% uptime
Today
Hosting
Operational
90 days ago
99.87
% uptime
Today
Website Builders
?
Operational
90 days ago
100.0
% uptime
Today
Webhosting
Operational
90 days ago
100.0
% uptime
Today
WordPress Hosting
Operational
90 days ago
99.37
% uptime
Today
MSSQL
Operational
90 days ago
100.0
% uptime
Today
MySQL
Operational
90 days ago
100.0
% uptime
Today
Servers
Operational
90 days ago
100.0
% uptime
Today
Bare Metal
?
Operational
90 days ago
100.0
% uptime
Today
Cloud Servers
Operational
90 days ago
100.0
% uptime
Today
Dedicated Servers
?
Operational
90 days ago
100.0
% uptime
Today
Virtual Private Servers
?
Operational
90 days ago
100.0
% uptime
Today
Office
Operational
90 days ago
100.0
% uptime
Today
Microsoft 365
Operational
90 days ago
100.0
% uptime
Today
Ecommerce
Operational
90 days ago
100.0
% uptime
Today
Ecommerce Website Builder
Operational
90 days ago
100.0
% uptime
Today
eShop Builder
Operational
90 days ago
100.0
% uptime
Today
Online Marketing
Operational
90 days ago
100.0
% uptime
Today
Marketing Radar Suite
?
Operational
90 days ago
100.0
% uptime
Today
Backup and Storage
Degraded Performance
90 days ago
97.03
% uptime
Today
Cyber Protect
Degraded Performance
90 days ago
97.03
% uptime
Today
Partner Network
Operational
90 days ago
100.0
% uptime
Today
Partner Network
Operational
90 days ago
100.0
% uptime
Today
Customer Services
Operational
90 days ago
99.97
% uptime
Today
Support Sites
Operational
90 days ago
100.0
% uptime
Today
Phone Systems
Operational
90 days ago
99.88
% uptime
Today
Chat Support
Operational
90 days ago
100.0
% uptime
Today
Email Support
Operational
90 days ago
100.0
% uptime
Today
Account Administration
Operational
90 days ago
100.0
% uptime
Today
Credit Card Additions and Updates
Operational
90 days ago
100.0
% uptime
Today
Payments and Billing
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
We are performing essential maintenance on some of our CloudNX Cloud and VPS servers, during this we expect there to be around 3 minutes of downtime per server. This does not apply to our VPS Edition 2 or Legacy VPS. Posted on
Sep 05, 2024 - 10:03 BST
We are performing essential maintenance to a a small number of MySQL database servers overnight. This maintenance is limited to older Wordpress hosting products. During this maintenance each server may be unavailable for around an hour within the duration of this change. Posted on
Sep 13, 2024 - 15:58 BST
Completed -
The scheduled maintenance has been completed.
Sep 12, 22:45 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 22:00 BST
Scheduled -
We will be upgrading our support system on the 12th of September between 10pm and 10:45pm. During this time our support system software and websites (help.fasthosts.co.uk and resellers.fasthosts.co.uk) will not be accessible.
During this time customers will be unable to view the support sites, check their incident history or create new support tickets.
Sep 4, 09:51 BST
Completed -
The scheduled maintenance has been completed.
Sep 11, 23:10 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 23:00 BST
Scheduled -
We will be performing essential maintenance to our Website Builder product. During this time, there will be around a 5 minute period where the the editor and sites will be unavailable.
Sep 9, 10:03 BST